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JOB Details ..... |
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Job Reference No: |
2018 |
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Position: |
AVP Operations or Head Operations |
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Position Type: |
Entry Level |
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Country: |
India |
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City: |
Navi Mumbai |
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Salary: |
Min:Rs:14 Lacs |
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Max:Rs:18 Lacs |
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Contact: |
rajeshc@eyeglobal.com |
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Description: |
Job Overview: Operations Head is a leadership position with the responsibility to develop and manage the operations and growth of business,having P & L responsibility. Operations Head would be accountable for operations in the Emerging Markets.The task involves achieving the highest operational efficiency by directing and coordinating activities consistent with established goals and objectives,& being a participant in developing strategic plans. |
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Responsibilities: |
1. Primary point of contact for all Emerging Market customers and must therefore be comfortable & confident liaising with various clients and teams.
2. Ensure high revenue generation
3. Full accountability for delivery and customer delight
4. Manage the emerging market operations P&L & to ensure high profits for the company
5. Managing the team performance, productivity and morale,maintain high service quality and take initiatives with team and clients.
6. Possess excellence opportunity identification for streamlining processes, monitoring and ensuring day-to-day operations.
7. Provide strategic mission,vision & direction to develop, articulate and action a long-term strategy that would fulfill the vision of the young organization.
8. Constantly evaluate the market conditions and robustness in terms of strategy and cost structure.
9. Overall client servicing, direction,coordination,quality and productivity of the team. |
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Requirements: |
• 7-12 years experience in Media, Advertising,KPO industry,Online Advertising, Search Engine Marketing.
• Strong analytical,client servicing, mediation and problem resolution skills.
• Demonstrate ability to analyze and resolve organizational issues.
• Must have handled a team of 100 plus people.
• Excellent communication skills, leadership and team work.
• Must be good in presentation skills. |
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